Stop Being a Go-Getter!

A few years ago, I was having a conversation with a colleague. She had just left her full time role to launch her new talent management consultancy. She was 3 months into the new gig, so I asked her, “How’s it going so far?”  She said, “Pretty well. I’m tracking at a half-million dollar run…

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A Guide to Better Conversations

I find that so much of my coaching focuses on having the right conversations, and helping my clients to learn how to have effective conversations as well. Too often, core issues that need to be discussed get lost or pushed aside by other topics, or “rabbit trails” that don’t lead to resolution. To help them…

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Your Customers Need to Hear “I Love You” More Often

When consulting his clients on communicating with their customers, my dad, a career marketer likes to tell this story:  A husband and wife were celebrating their 50th wedding anniversary. Over breakfast, the wife asked her husband, “How come you don’t tell me you love me anymore?” The husband put down his newspaper, thought for a…

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