What Sales and Marketing Can Learn From My Mechanic

After 13 years, and over 175,000 miles, it’s finally time to say goodbye to “Big Blue”. Big Blue is our Ford Expedition, and she finally “gave up” the ghost. We came to this conclusion as the result of a recent, routine oil change visit to my mechanic. He called and said, “I think she’s done…

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Long Term Customer Relationships

The other day, someone asked the question, “How do you keep long term relationships with your customers?”  I responded by saying that I once heard a joke where after 50 years of marriage, a wife said to her husband, “We’ve been married 50 years, and I can’t remember the last time you told me you…

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Should We Chase This Deal or Not?

Should I chase this deal or not? Whether you’re a sales VP, sales manager, sales rep or even inside sales person, this question comes up (or at least should come up) regularly. But unfortunately, there’s no “silver bullet” way to answer it. Perhaps if we had all the time in the world, then we could…

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