The Journal
Tools & frameworks for leaders.
Field notes on coaching, strategy, and leading well — written by Jay and selected colleagues.
A Guide to Better Conversations
Unlock meaningful conversations with the Learning Circle framework. A shift from reactiveness to intentional communication can lead to conversation breakthroughs.
Make Your Customer the Hero
Given my 20+ year history as a marketing consultant, I’m often asked for marketing advice. One of the recurring issues I deal with is proper positioning of a company, product or service in its market. This is a challenge for many small to mid-sized organizations. Too many companies position themselves or their products and services…
Invitation and Challenge
Discover the balance between invitation and challenge for productive relationships. Learn to assess and improve your team’s culture with insights from the Invitation-Challenge Matrix.
A Quick Enneagram Overview for Businesses
The Enneagram is a mapping tool that leads to transformation. A brief Enneagram overview can help your team develop greater cohesiveness.
9 Principles for Effective Strategic Planning
The Paterson Center has 9 principles for effective strategic planning that, if implemented well, can radically transform your business.
The Leadership Square: A Framework for Developing Leaders
The Process of Leadership Development The ancient Chinese philosopher Xun Kuang is quoted as saying, “Tell me and I forget, teach me and I may remember, involve me and I learn.” I wish more leaders understood this dynamic. It seems today, more than ever, that training and developing leaders has been reduced to “Read this…
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