The Journal

Tools & frameworks for leaders.

Field notes on coaching, strategy, and leading well — written by Jay and selected colleagues.

karios conversation chart

A Guide to Better Conversations

Unlock meaningful conversations with the Learning Circle framework. A shift from reactiveness to intentional communication can lead to conversation breakthroughs.

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Make Your Customer the Hero

Given my 20+ year history as a marketing consultant, I’m often asked for marketing advice. One of the recurring issues I deal with is proper positioning of a company, product or service in its market. This is a challenge for many small to mid-sized organizations. Too many companies position themselves or their products and services…

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innovation and challenge chart

Invitation and Challenge

Discover the balance between invitation and challenge for productive relationships. Learn to assess and improve your team’s culture with insights from the Invitation-Challenge Matrix.

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enneagram logo under a magnifying glass

A Quick Enneagram Overview for Businesses

The Enneagram is a mapping tool that leads to transformation. A brief Enneagram overview can help your team develop greater cohesiveness.

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Coworkers having a strategic planning session at a table with notebooks, a laptop, and different beverages

9 Principles for Effective Strategic Planning

The Paterson Center has 9 principles for effective strategic planning that, if implemented well, can radically transform your business.

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The Leadership Square: A Framework for Developing Leaders

The Process of Leadership Development The ancient Chinese philosopher Xun Kuang is quoted as saying, “Tell me and I forget, teach me and I may remember, involve me and I learn.”  I wish more leaders understood this dynamic. It seems today, more than ever, that training and developing leaders has been reduced to “Read this…

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