The Journal

Tools & frameworks for leaders.

Field notes on coaching, strategy, and leading well — written by Jay and selected colleagues.

Setting Healthy Boundaries

Air conditioning. Powered flight. Radio broadcasting. Washing machines. Assembly lines. Affordable motor cars. What do these game-changing innovations have in common? They were all invented between 1902 and 1910. That’s less than a decade after the director of U.S. Patents and Trademarks declared that his agency was obsolete. In 1902, Commissioner Charles Duell is purported…

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Lessons from a Frontlines Leader

He didn’t enter this world with a royal pedigree. He was born in Harlem. His parents were Jamaican immigrants. He grew up on the rough streets of South Bronx. He got into mischief. Skipped school. His grades were average at best. He worked at a bottling plant. Then he joined the Army. In the crucible…

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Illustration of gear representing industrial manufacturing coaching

Manufacturing Leadership: Benefits of an Industrial Coach

What Makes an Effective CEO? Automaker and business magnate Henry Ford once said, “Businesses that grow by development and improvement do not die.”  Leadership development is important in all businesses, and that includes manufacturing. Factories and other industrial companies rely on streamlined processes to train their employees, manufacture products, ensure worker safety, organize inventory, and…

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Open sign hanging on glass door of small business

Small Business Coaching: Fees, Services & Benefits

What Is a Business Coach? A business coach helps executives transform and grow into effective leaders who build teams and, in turn, build better companies.   Business coaches can help companies of every size at every level. From C-suites responsible for hundreds of employees to startups with just the owner on payroll, I’ve had the privilege…

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a sign that says you can do it

A Good Leader Encourages

Are you an encourager or a critic? A good leader encourages, motivates, and influences. Here are 6 principles for encouragement.

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Man in suit leaning back with hands behind head, relaxed. Looking at arrow that says start business.

Executive Business Coaching for Startups and Entrepreneurs

Executive business coaching for startups & entrepreneurs gives individuals the skills they need to succeed in their businesses. Learn how coaching can help you.

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