The Journal

Tools & frameworks for leaders.

Field notes on coaching, strategy, and leading well — written by Jay and selected colleagues.

On your mark, get set, STOP! Wait, What?!?!?!

Did you make any resolutions this year? Have you abandoned them yet? An article in Forbes by Kumar Mehta reports, “Studies show that 80% of New Year’s resolutions fail. In my observations, the number of failed resolutions is even higher, and most of them fail well before we enter the shortest month of the year.”…

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“Do I Need a Business Coach?” How to Know If You’d Benefit

Struggling in leadership skills or identifying a vision for your business? A business coach can help you determine, strategize, and reach your goals.

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a leader leaving an apologetic sticky note

How to Apologize as a Leader

Too many leaders gloss over their mistakes, shift the blame, or cite plausible deniability. Here’s how to apologize as a leader.

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Four people sitting in a row of chairs, waiting with their hands in their laps.

Why Use a Talent Assessment in the Hiring Process?

Why is a talent assessment important in the hiring process? Talent assessment tools bring an insight into a person’s personality, strengths, and more.

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Setting Healthy Boundaries

Air conditioning. Powered flight. Radio broadcasting. Washing machines. Assembly lines. Affordable motor cars. What do these game-changing innovations have in common? They were all invented between 1902 and 1910. That’s less than a decade after the director of U.S. Patents and Trademarks declared that his agency was obsolete. In 1902, Commissioner Charles Duell is purported…

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Lessons from a Frontlines Leader

He didn’t enter this world with a royal pedigree. He was born in Harlem. His parents were Jamaican immigrants. He grew up on the rough streets of South Bronx. He got into mischief. Skipped school. His grades were average at best. He worked at a bottling plant. Then he joined the Army. In the crucible…

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