Blog

What I’ve Been Up To

14 September, 2016
/ Comments Off on What I’ve Been Up To

  As you can see from the date of the post before this one, I’ve been somewhat “pre-occupied”.  I thought I’d provide an update on where I’ve been, and what I’ve been doing. In early 2015, I met the business owner of an established $25 million manufacturing company. I had been invited to spend time […]

Read More

Respect the Other

30 June, 2015
/ Comments Off on Respect the Other

There’s been a lot of fighting lately…mostly about ideas, rights, and perspectives.  Unfortunately, this kind of fighting is not reserved for State Houses and the Courts.  It happens in companies, churches, non-profit organizations…even on youth baseball fields. Yet with all this conflict, nothing seems to get resolved. Which makes me think, “Are we fighting the […]

Read More

What Sales and Marketing Can Learn From My Mechanic

17 June, 2015
/ Comments Off on What Sales and Marketing Can Learn From My Mechanic

After 13 years, and over 175,000 miles, it’s finally time to say goodbye to “Big Blue”. Big Blue is our Ford Expedition, and she finally “gave up” the ghost. We came to this conclusion as the result of a recent, routine oil change visit to my mechanic. He called and said, “I think she’s done […]

Read More

Love in a Business Context

20 May, 2015
/ Comments Off on Love in a Business Context

Years ago, I worked with a guy who had very little patience for any lackluster salesperson who called on him. He often referred to any feeble sales rep as an “idiot” if they demonstrated even the slightest absence of sophistication, insufficient product knowledge or dearth of experience. (And let’s be honest, any of us in […]

Read More

Long Term Customer Relationships

05 May, 2015
/ Comments Off on Long Term Customer Relationships

The other day, someone asked the question, “How do you keep long term relationships with your customers?”  I responded by saying that I once heard a joke where after 50 years of marriage, a wife said to her husband, “We’ve been married 50 years, and I can’t remember the last time you told me you […]

Read More